Returns & Exchanges

We want you to love every scent that fills your home, which is why we offer a 30-day return window for all unused and unlit products. If your candle doesn't evoke the memories you expected, we are here to help make it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid UPS shipping label to ensure your package arrives safely back at our warehouse.

• 3.
  Pack with Care

  Carefully place the unused product in its original packaging to prevent breakage during transit, as items damaged due to poor packing may not be eligible for a refund.

• 4.
  Receive Your Refund

  After our team inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.