Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items in their original packaging. Please note that for safety and hygiene reasons, used candles and opened bedding cannot be returned.
Are your candles made from sustainable materials?
Yes, our candles are hand-poured using a premium soy wax blend, custom fragrance oils, and lead-free cotton wicks to ensure a clean, non-toxic burn.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our delivery services to more countries in the near future.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay.